Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mharrison0602

mharrison0602

October 3, 2026

5  out of  5
rating by mharrison0602
"nicole was great assistance was able to help me figure out what was going on with the beacon in my car. very nice and sweet young lady."
Profile photo of Ray Gray

Ray Gray

October 2, 2026

5  out of  5
rating by Ray Gray
"Todd was extremely helpful setting me up with auto insurance. Quick, efficient, and very informative throughout the process while customizing my policy for my needs. I would highly recommend."
Profile photo of Tiffany Cook

Tiffany Cook

October 2, 2026

5  out of  5
rating by Tiffany Cook
"I am happy with the results I received for my car insurance and Ms Tashara was excellent and she help me out a lot I would recommend her"
Profile photo of Raven Sylvia

Raven Sylvia

October 2, 2026

5  out of  5
rating by Raven Sylvia
"They made my car insurance AND renters insurance cheaper BUNDLED TOGETHER then they were separate.. and JESSICA is the one you definitely want to talk too!! She is the absolute sweetest and the best. She’s great at her job and she is patient.. if you want an insurance agent ASK FOR JESSICA!! And she’s as pretty as she sounds!!"
Profile photo of Zay Love

Zay Love

October 1, 2026

5  out of  5
rating by Zay Love
"Jessica is my always got to only two people I talk to is Jessica and Sabria luv them both so both get 💯 💯. Jessica 🖤💯 Bryant GIVE JESSICA A RAISE WELLLLLL WORTH IT I PROMISE U 💯🖤HER FRR"
We responded:
"We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road."
Profile photo of Johari Davis

Johari Davis

September 30, 2026

5  out of  5
rating by Johari Davis
"My agent Tashara W. did such an amazing job!! Actually got my rate down over $100 per month from talking lizard company, with higher coverage and personal item protection. I am glad I made the call and happy she was able to take such great care of me."
We responded:
"Tashara, is an amazing Agent, I agree. We are so happy to have you part of our Family. We promise to stay in touch to make sure you have great coverages with even better pricing!"
Profile photo of Pamela White

Pamela White

September 30, 2026

5  out of  5
rating by Pamela White
"Great service Tashra was very efficient, knowledgeable. Great personality! She worked very diligently to make sure I got the best quote."
We responded:
"Tashara is a special Agent and does a tremendous job helping our insureds just like yourself. We are so happy to have you part of our Family and we will stay in touch on annual basis or whenever you want to talk."
Profile photo of Terita Simmons

Terita Simmons

September 29, 2026

5  out of  5
rating by Terita Simmons
"The representative Tashara was Extremely helpful"
We responded:
"I am so happy you enjoyed your experience with Tashara! Welcome to our Family."
Profile photo of Ivory Epps

Ivory Epps

September 28, 2026

5  out of  5
rating by Ivory Epps
"This office is always super helpful! I worked with Todd today and he was very pleasant and resourceful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Mia L

Mia L

September 27, 2026

5  out of  5
rating by Mia L
"Meshana har amazing customer service I loved working with her very efficient and understanding."
We responded:
"What a wonderful note to receive—thank you! Our team takes pride in being dependable. Please keep us in mind anytime you need assistance."
Profile photo of Dready Vybze

Dready Vybze

September 25, 2026

5  out of  5
rating by Dready Vybze
"Todd help me out today even though I'm signed up with the Bryant office in Cascade great job as a team"
We responded:
"Your review lets us know we’re on the right track. We’ll always be here when you need us, so please don’t hesitate to connect in the future."
Profile photo of Alexander

Alexander

September 25, 2026

5  out of  5
rating by Alexander
"Nicole and Amy was very pleasant. They were able to solve my issue with the State farm app and drive safe drive"
We responded:
"Thank you for choosing our office! We consider it an honor to serve you. If there’s ever anything else we can do, please reach out—we’re here to help."
Profile photo of Matthew C

Matthew C

September 24, 2026

5  out of  5
rating by Matthew C
"Jessica was so helpful. Above and beyond."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Carolyn Carol

Carolyn Carol

September 24, 2026

5  out of  5
rating by Carolyn Carol
"Thank you Nicole and Amy. You young ladies were sweet, patience and knowledgeable. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Tara Chatfield

Tara Chatfield

September 23, 2026

5  out of  5
rating by Tara Chatfield
"Todd provided excellent customer service today. I really appreciate all of his hard work, dedication, and willingness to go above and beyond. Thank you, Todd, for all that you do!"
We responded:
"Your feedback truly brightened our day. We’re committed to being here whenever you need us, so please reach out anytime we can help."
Profile photo of Devario Shuler

Devario Shuler

September 23, 2026

5  out of  5
rating by Devario Shuler
"Miss ward was great help"
We responded:
"We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road."
Profile photo of Mariah Friendly

Mariah Friendly

September 22, 2026

5  out of  5
rating by Mariah Friendly
"I would like to recognize Jessica for providing phenomenal service! She is extremely quick, knows her stuff, helpful, and made the entire process so easy. I truly appreciate the great communication, fast response, and the discount opportunities that were given to me, she made sure I didn’t miss out on anything! Her customer service definitely did not go unnoticed. Thank you again Ms. Jessica, for going above and beyond!"
We responded:
"Thank you for taking time out of your day to leave this review. We’re here to help whenever you need it, so please don’t hesitate to reach out."
Profile photo of Dr. Nadine Collins

Dr. Nadine Collins

September 21, 2026

5  out of  5
rating by Dr. Nadine Collins
"I had a wonderful experience working with Jessica at State Farm. She was knowledgeable, patient, helpful, and genuinely empathetic to my situation.

Because I am away and not currently driving my vehicle, Jessica took the time to explain my options and helped me adjust my coverage in a way that made sense financially while still allowing me to maintain my insurance history. She also gave me very clear instructions on what to do whenever I return to town and need to temporarily restore full coverage for the days I will be driving.

What could have been a confusing and stressful situation became very manageable because of her professionalism and care. I truly appreciated the way she listened, explained everything clearly, and helped me find a practical solution.

Thank you, Jessica, for your excellent customer service and for making the process so easy."
We responded:
"We truly value your feedback. Knowing you’re satisfied motivates us to keep giving our best every day. Please don’t hesitate to reach out in the future if you need anything."
Profile photo of ziahgore

ziahgore

September 21, 2026

5  out of  5
rating by ziahgore
"Todd was amazing and helped me with my life insurance policy also getting my renters insurance. He was amazing and very professional/helpful."
We responded:
"Thank you for your kind words! It’s a privilege to serve you, and we’ll always be just a call or message away if you ever need anything in the future."
Profile photo of Justin

Justin

September 19, 2026

5  out of  5
rating by Justin
"Nicole was very helpful and funny. Great personality"
We responded:
"Your words are such a wonderful encouragement to our team. We’ll continue working hard to earn your trust, and we’re only a phone call away if you need help again."
Profile photo of jasmine nesbitt

jasmine nesbitt

September 18, 2026

5  out of  5
rating by jasmine nesbitt
"Shout out to Todd!! With relocating my insurance was expensive! Plus I’ve been wanting life insurance outside of my job and he bundled me up for that as well!’ He was easy to work with with my long term savings and needs’n"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of tieshia coney

tieshia coney

September 18, 2026

5  out of  5
rating by tieshia coney
"The Bryant Thompson Team is amazing! From Bryant to Meshana and Nicole, they’ve all provided a pleasant and personable experience since 2022. I truly appreciate their prompt, responsive communication and the level of care they consistently provide. Highly recommend!"
We responded:
"Your feedback truly brightened our day. We’re committed to being here whenever you need us, so please reach out anytime we can help."
Profile photo of Robert Michael

Robert Michael

September 15, 2026

5  out of  5
rating by Robert Michael
"Wow! Tashara was amazing! She saved me money and upgraded me at the same time! This is the kind of customer service you just can’t get with AI! Thanks so much!"
We responded:
"Thank you for this glowing feedback! Our goal is to make every interaction simple and stress-free. Please don’t hesitate to contact us if you need assistance down the road."
Profile photo of Andy Li

Andy Li

September 12, 2026

5  out of  5
rating by Andy Li
"This morning I contacted Todd to help me with question about billing and he was able to solve it efficiently."
We responded:
"We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road."
Profile photo of Richard Arias

Richard Arias

September 11, 2026

5  out of  5
rating by Richard Arias
"Jessica McHayle has been an amazing agent! She is a true representation of business done right at a high standard. Always answers the phone and is quick to get what I need done or changed with a positive attitude. I recommend Jessica to new and established customers!
Thanks again,
Richard Arias"
We responded:
"We’re grateful for your support! Please know our team is always available if you’d like help reviewing coverage, making changes, or simply asking a question in the future."