State Farm® Insurance Agent Bryant Thompson

"Nicole is a great rep. She doesn't just listen to respond, and she actually cares. Definitely knows her stuff and will find an answer if she doesn't know it. She goes above and beyond."

"Nicole is simply amazing, with great customer service! She made my decision with choosing State Farm a great experience. She made sure to listen every step of the way. Thank you so much Nicole. Continue to be the amazing person you are! 😊"

"I had the pleasure of speaking with Nicole today and she was very friendly. She was able to answer my questions with great detail. Her information was very helpful in which it helped me make the decision to start a new policy to set up the future for my family. Thank you Nicole."

"Todd was very helpful with lowering my rates & very professional would highly recommend him to help you"

"Todd Steum was patient, knowledgeable and very efficient. He was helpful in every way and able to get me into the price range of my budget. I have referred several people to him."

"Special thank you to Nicole Freeman for always providing outstanding customer service & being knowledgeable & properly explaining questions and concerns I may have when I call. You are appreciated!!"

"Todd was great"

"This was my first time getting car insurance, and he made the entire process so easy and stress-free. He took the time to walk me through everything step by step, explained all my options clearly, and made sure I felt comfortable and confident in my decisions. I really appreciated how patient and helpful he was throughout the whole experience. I would absolutely recommend him to anyone looking for insurance!"

"I needed a quote for renters and car insurance and Nicole was very helpful."

"Nicole was so gracious and patient with my sister and I. She answered every small and big question and got us the best solution. Thank you Nicole and all the team at State Farm. We really appreciate it!"

"The office and staff is very professional and polite."

"I have been a State Farm customer for over 10 years, and when my account was recently transferred to a new agency, things got a little complicated. After purchasing new vehicles and adding coverage through the customer service center, several vehicles on my account ended up incorrectly linked, essentially "conjoined," if you will! That's where Nicole stepped in and saved the day. Nicole took the time to untangle everything, getting the right vehicles separated and the right people assigned to each one. It was no small task and required a lot of patience on both our parts, but she handled it with professionalism and grace. What impressed me most was her follow-through. She did exactly what she said she would do and called when she said she would call. In today's world, that kind of reliability is rare and truly appreciated. Thank you, Nicole!"

"Todd was such a pleasure to work with, plus he saved me a ton of money. Thanks so much!"

"Nicole was very pleasant while helping me search for quotes"

"My experience with Jessica McHayle was absolutely AMAZING!! She was very thorough, followed up without it feeling so salesy or pushy and she was able to get my premium way lower than my previous carrier. I am so thankful for the call!!"

"Great office, great staff"

"Todd was very helpful in my first insurance experience! Very informative, and well spoken. Glad to have such good help in the insurance world. Thank you Todd!"

"Nicole was a pleasure to work with. As a new resident, she definitely put in the work to help me find the best deal for my daughter while in college. I would recommend her to anyone!"

"Nicole has excellent customer service. Very patient. thorough. She was able to explain bundle packages and what I need and what I may consider. Thank you for a wonderful experience."

"Hello Jennifer was awesome and very happy with her and her team 2/13/2026 update Well 5 stars again and thanks Million Nicole Awesome . Hey you don’t just read the reviews get with the Team , cause I love it over."

"Nicole is the best"

"Jen was so super sweet and knowledgeable. She answered all of my questions and did a wonderful job. Give this woman a raise!"

"Todd was amazing! I called to add another vehicle to my policy and was informed about life insurance. He was very patient and explaining the differences and policies. He even offered to schedule me an appointment to meet with the agent to discuss retirement benefits. Todd was definitely resourceful and informative. Thank you."

"I had a great experience buying car, home, & life insurance, thanks to Nicole. Her customer service was exceptional—she was friendly, knowledgeable, and incredibly patient. Nicole took the time to explain all my options clearly and made sure I felt confident in my decision. The entire process was smooth and stress-free, and I never felt rushed or pressured. I truly appreciate her help and would highly recommend working with Nicole at State Farm Lithia Springs to anyone looking for insurance & great customer service."

"Very professional, attention to details. Concerned about what I needed and I was grateful for that. I was clueless to the coverage that c was needed for me and my family, but now I feel I have to right amount of coverage for a much less expensive price. Thank you Todd, you are the greatest ❤️!"